SHOPPING INFORMATION

If you require shipping, please contact us at: sales@storagehunted.com.au before making any purchase.
Please provide us with the following information to quickly assist you:

Address including Postcode (or just postcode until a purchase is made)
Item ID
Item Name
Urgency – Low (7day max reply) Med (4 day max reply) High (2 day max reply)

Delivery times will depend on the Service you choose.
We use Australia Post with tracking for most items unless advised against.

All of our items ship from our Melbourne 3000, warehouse.

Please use: Australia Post Delivery time estimator to gain an understanding non rough time frames of postage. This does not include up to 3 day Handling time in our warehouse. We strive to get most orders by 2:00 pm the next day, but please allow up to 3 days to receive a tracking number.

Any issues with your tracking number or item not being received, please email: sales@storagehunted.com.au

After you make your purchase, you will receive a confirmation email.
After this, if you have requested shipping we will organize the Paypal quote for the item you request to be sent to you.

If you have requested Pick up from our Melbourne warehouse – you will receive a Phone call on your provided contact number with in 24-48 hours.

Any issues with your Order or confirmation email not being received, please email: sales@storagehunted.com.au with your receipt number so we can verify this transaction and complete the order for you.

Yes! All items purchased via the Pick up or Delivery option, will recieve a digital invoice sent to their email address provided.

 

Any issues with your invoice or it not being received, please email: sales@storagehunted.com.au

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Our Address is:
Ground Floor
6/7 Lindaway Place
Tullamarine, 3043

Located 3 minutes off the freeway.

**Please note: Due to our current location and leasing contract stipulations – We are not open to the public. We are a Second hand online store. Our factory is only for the purpose of picking up items, or viewing items with prior appointment.

Please contact us at: sales@storagehunted.com.au

PAYMENT INFORMATION

Wishlist is for you to save your favorite items for when they are in stock if we have had them in the past.

Please contact us IMMEDIATELY at: sales@storagehunted.com.au

Provide us with the following information:

Order number
Tracking number
Photo of item received –  including the packaging(if item is damaged).

We will strive to reply with in 48 hours Monday to Friday

Yes. and No.

We do our best here to accommodate all buyers on Storage Hunted and nto make sure we look after our customers in the best way possible, you have 24 hours before the item is either shipped or picked up to change or cancel your order.

Please contact us IMMEDIATELY at: sales@storagehunted.com.au

We strive to post all of our items with tracking numbers.
If we are unable to provide a tracking number, we will try our best to explain why and assure you that your item will arrive.

Please contact us at: sales@storagehunted.com.au

OK, so you think you found it cheaper?

Here are the rules:

  • Find the Exact item at any retail store, Either online or in-store (ie: cash converters, thrift shops not including charity shops)
  • The item MUST be same Color, Model & Brand – The exact match of item.
  • Copy the link and paste it into the Question box on our Contact US page or Provide us with the store information and we will enquirer from there.
  • Await confirmation from us via email to provide you with your voucher